The main box office is located on the Ground Level of the New Orleans Arena (Dave Dixon Drive).
16 ticket windows are available in the Main Box Office. There are 5 ticket windows at the East Box Office.
Box Office Contact Information
Box Office Hours
Normal Hours: Monday through Friday 9:00 a.m. - 4:30 p.m. Event Hours: Please refer to the event information page for that specific event
Tickets can be purchased at www.ticketmaster.com , all Ticketmaster Outlets, the New Orleans Arena Box Office, or charge by phone at 1-800-745-3000.
National Ticketmaster Express number: 1-866-448-7849 Ticketmaster Express, Ticketmaster's national IVR automated phone line, is a quick and easy self-service method of buying tickets. This line is available 22 hours each day, 7 days a week! This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note that you will not be able to speak with a Ticketmaster representative using Ticketmaster Express.
National Ticketmaster Customer Service number: 1-800-653-8000 This is an easy access number that directly points Ticketmaster customers to customer service for support on previously place orders.
Wal-Mart Ticketing Centers Tickets are available for purchase at the following Wal-Mart locations in Southeast Louisiana: - 1901 Tchoupitoulas, New Orleans - 4001 Behrman, New Orleans - 300 W. Esplanade, Kenner - 1616 W Airline Hwy, LaPlace - 4810 LaPalco Blvd, Marrero - 167 Northshore Blvd, Slidell - 1501 Manhattan Blvd, Harvey - 880 N. Hwy 190, Covington
Will Call Procedures
Will Call Hours
Will Call tickets can normally be picked up beginning 2 hours prior to show time on the day of the event. Event Hours: Please refer to the event information page for that specific event.
Will Call Location
Will Call is located at the main box office on the ground level of the Arena.
Requirements for Picking Up Tickets from Will Call
A photo ID of the person who placed the order is required to pick up tickets. It is also helpful to present the credit card used for payment, however, this is not required.
Duplicate Tickets Patrons with illegally duplicated tickets will not be allowed into the New Orleans Arena.
Lost/destroyed/damaged tickets If proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID.
Refund Policy No refunds or exchanges will be made unless there was a change to the date or time of the show. All refunds are done at point of purchase.
Ticket Reselling (or Ticket Scalping) Ticket reselling/scalping is strictly prohibited. Ticket reselling (or Ticket Scalping) on or around the New Orleans Arena property will result in the immediate removal from the premises or arrest and prosecution as appropriate.